01
Add the stay
The customer’s stay provides the basic context KennelCam needs: who is staying and when. During the early product stage, kennel staff can create this context.
How KennelCam works
From a booking to camera access.
KennelCam connects a customer’s stay to the camera associated with their accommodation, giving them private access while their pet is boarding with you.
The customer gets a simple viewing experience. The kennel stays in control.
THE STAY JOURNEY
- 01
Customer stay
- 02
Accommodation
- 03
Assigned camera
- 04
Private access
A customer’s stay is connected to the camera associated with their accommodation.
The journey
One stay. One assigned camera. Private access.
02
Assign their accommodation
Staff select where the pet is staying. The camera is associated with the accommodation, so staff do not need to choose or type a camera every time.
Bella → Garden Suite
The camera is already associated with the accommodation.
03
Create private access
KennelCam creates customer access for that stay. The customer receives private viewing access with the appropriate controls.
04
Access follows the stay
The customer can view only the camera associated with their stay during the permitted period. Access ends automatically, and staff can revoke it earlier when required.
For the kennel
Creating customer access should take moments, not create another admin job.
The workflow is simple: customer, pet, accommodation, stay dates, then create private access.
Customer → Pet → Accommodation → Stay dates → Create private access
The accommodation determines the camera.
For the pet owner
No app to install. Just a simple way to check in.
The customer receives private access, enters the required access information, opens a live view and can view during the permitted period.
Customer-friendly web experience
Only the assigned camera is available
Access is temporary
No CCTV management interface
KENNEL VIEWMeadowbrook
Authorised view Bella: Garden Suite
Room 4: Alfie
Courtyard Suite: Milo
Willow Run: Teddy
CUSTOMER VIEW LIVE
Bella’s live view
Garden Suite
✓ Assigned camera only
Bella’s customer sees only the camera assigned to her stay.
Privacy by design
The kennel sees the kennel. The customer sees their pet’s view.
The kennel can see multiple accommodation cameras. The customer sees only the camera assigned to their stay.
Assigned camera only
Time-limited access
Kennel-controlled
Access can be revoked
Temporary by design
When the stay ends, the access ends too.
KennelCam is designed around temporary access that ends with the stay.
Upcoming
Stay is planned
Access is ready for the permitted period.
Live
Customer can view
Only the assigned camera is available.
Ended
Access expires
The viewing period has finished.
Where we’re heading
Ultimately, the booking should do the work.
KennelCam is being designed so a booking platform could eventually provide stay information automatically.
Booking createdAccommodation knownCamera relationship knownCustomer access createdAccess expires
Talk to us about integrationThe customer access layer
Your CCTV still does what it does best.
KennelCam doesn’t replace your CCTV. It adds the customer-access layer around it.
YOUR CCTV
- Cameras
- Video infrastructure
- Security monitoring
KENNELCAM
- Stay context
- Customer access
- Viewing period
- Customer-facing experience
CUSTOMER
A simple, private way to check in during their pet’s stay.
Questions, answered
How it works in practice.
Does the customer see all of our cameras?+
No. KennelCam is designed so customer access is limited to the camera associated with their stay.
Does staff need to choose a camera every time?+
The intended model associates the camera with the accommodation, so selecting the accommodation determines the appropriate camera.
What happens when the stay ends?+
Customer access is designed to expire automatically at the configured end of the viewing period.
Can we end access early?+
Yes. Kennel staff retain control and can revoke customer access where required.
Does KennelCam connect to our booking system?+
Booking-system integration is an important direction for KennelCam. During the early product stage, do not assume an integration exists unless it is specifically confirmed.
See how KennelCam could fit into your kennel.
Explore a customer-access experience designed around the stays your team already manages.