Stay details
Customer, pet and stay dates may already exist in the kennel’s booking or management system.
Integrations
Built around your kennel.
Not the other way around.
KennelCam is being designed to fit around the systems and workflows a boarding kennel already uses, with the potential for booking-led automation where the right integration is available.
Your booking system, accommodation setup and cameras shouldn’t need to become one system just to give customers the right view.
Designed for connected workflows
Booking / kennel system
Stay information
KennelCam
Customer access
Pet owner
Private live view
AccommodationCameraViewing period
Existing operational information could potentially feed a simple customer-access experience.
Less duplication
The stay information already exists.
When a customer books a stay, the kennel already knows who is arriving, when they’re staying and where they’re accommodated. KennelCam shouldn’t require staff to recreate that information unnecessarily.
Where the systems involved support a suitable integration, that stay information could potentially help create and manage customer camera access with less manual setup.
Accommodation
The kennel already knows where the pet is staying.
Customer access
KennelCam is designed around using that stay context to determine the viewing access that needs to be created.
Booking-led access
Camera access that follows the booking.
The long-term goal is simple: use the information already associated with a stay to reduce the work involved in creating and ending customer camera access.
Where we’re heading
Booking
Sarah books Bella’s stay
Stay
16–20 September
Garden Suite
Accommodation
Garden Suite
KennelCam
Customer access created for the permitted view
Customer
Bella’s live view
Checkout
Access ends
Where a booking platform supports a suitable integration, stay and accommodation information could potentially be used to reduce manual access management.
Each system keeps its job
Your booking platform doesn’t need to become CCTV software.
And your CCTV system doesn’t need to become a customer booking platform. KennelCam sits between the operational context of the stay and the customer viewing experience.
Booking / kennel management
May hold
- Customer
- Pet
- Stay dates
- Accommodation
CCTV / video
Provides
- Accommodation camera
- Live video infrastructure
KennelCam
Manages
- Customer viewing access
- Permitted camera context
- Viewing period
- Customer-facing experience
Pet owner
Receives a simple private live view for their pet’s stay.
Scoped around your setup
Every kennel works a little differently.
Booking platforms, accommodation structures, cameras and staff workflows vary between boarding kennels. That’s why KennelCam shouldn’t assume one fixed integration works everywhere.
We first need to understand the systems you already use and how customer camera access would fit around them.
Your booking system
What platform or process currently manages stays?
Your accommodation
How are rooms, kennels, suites or other accommodation units represented?
Your cameras
What camera setup is already in place?
From there, we can assess what can be reused, what may need connecting and what level of automation makes sense.
A practical approach
Integration can happen in stages.
KennelCam is being designed so the workflow can develop in stages, rather than assuming every kennel needs the same connection from the start.
Stage 1
KennelCam workflow
KennelCam can be used around the kennel’s existing process, with stay and access information managed through the KennelCam workflow.
Stage 2
Kennel-specific connection
Where technically possible, we can explore connecting KennelCam with information from the systems an individual kennel already uses.
Stage 3
Platform integration
Where a booking or kennel-management provider supports the right integration, KennelCam could potentially connect at platform level so the same workflow can be made available more broadly.
The right approach depends on the kennel, the platform and the technical access available.
Not tied to one booking platform
Not tied to one booking platform.
KennelCam isn’t being designed around a single booking provider. Different kennels use different management systems, so the aim is to explore integrations wherever a platform can provide the stay and accommodation information KennelCam needs.
That could happen through work with an individual kennel, directly with a software provider, or through a wider platform partnership.
Potential integration routes
Booking platform ABooking platform BKennel management systemOther workflow
KennelCam
Customer camera access layer
For software providers
Your platform manages the stay.
KennelCam can focus on the camera access.
KennelCam could give booking and kennel-management platforms a way to extend the boarding experience into secure customer camera viewing without needing to build the customer-access layer themselves.
Where the right technical integration is available, stay and accommodation information could be passed into KennelCam so customer access can follow the booking.
Extend the customer experience
Add the possibility of customer camera viewing around the booking journey.
Keep responsibilities clear
The booking platform continues to manage bookings. KennelCam focuses on customer camera access.
Explore a repeatable integration
A platform-level connection could potentially make the workflow available across multiple kennel customers.
Less to manage by hand
The goal is less setup for every stay.
Without booking-led automation, staff may need to enter or confirm stay information when creating customer access. A suitable integration could reduce that repetition by using information the kennel already holds.
Less duplicate data entry
Access aligned with stay dates
Accommodation context carried into KennelCam
Fewer repetitive access-management steps
Questions, answered
Questions about KennelCam integrations.
Does KennelCam integrate with our booking system?+
Potentially. KennelCam is being designed with booking-led workflows in mind. Where a booking platform supports a suitable integration, we can explore using stay and accommodation information to reduce manual setup and access management. Because booking systems and kennel workflows vary, this would need to be assessed and scoped for the kennel and platform involved.
Do we need to change booking system?+
The aim is to fit KennelCam around the systems a kennel already uses rather than require a new booking platform simply for customer camera access. The exact approach would depend on the current system and the integration options it provides.
What information would an integration need?+
The useful information is likely to include the stay, relevant dates and the accommodation associated with the pet. The exact data and integration method would depend on the kennel and booking platform involved.
Can KennelCam work without a booking integration?+
KennelCam is being designed so customer access does not depend on every kennel having the same booking integration. The appropriate workflow would need to be assessed around the kennel’s current setup.
Are you tied to one booking platform?+
No. KennelCam is being designed to be platform agnostic. The aim is to explore suitable integrations with different booking and kennel-management systems where the required technical access is available.
Can booking platforms integrate directly with KennelCam?+
Potentially. We are interested in talking to booking and kennel-management providers about how a platform-level integration could work. Any integration would need to be scoped around the platform’s capabilities and the KennelCam workflow.
Does the booking platform need to handle the cameras?+
No. The intended model keeps those responsibilities separate. The booking platform can provide stay context while KennelCam manages the customer camera-access experience around it.
What if our kennel uses a different workflow?+
That’s exactly why we assess the setup first. Kennels vary in how they manage bookings, accommodation and cameras, so the right KennelCam workflow needs to reflect the operation rather than assume every kennel works the same way.
Let’s explore the fit
Tell us what your kennel already uses.
Whether you’re a kennel looking to connect your existing workflow or a software provider interested in KennelCam, we’d like to understand what’s possible.